Support

Have questions, issues, or feedback? Reach out to us via email:

help@treningsklubben.app

We typically respond within 24 hours.

Treningsklubben allows you to sync training activities from Strava. Here are answers to common questions:

• Connect to Strava: Go to your Profile and tap "Connect with Strava". You will be redirected to Strava to authorize access.
• Syncing: New activities are synced automatically via webhooks. You can also tap the sync button on the profile page to trigger a manual sync.
• Disconnect from Strava: Go to your Profile and tap "Disconnect" next to the Strava connection. All Strava-imported activities will be deleted from the app.
• Revoke access on Strava: You can also remove access via Strava Settings → My Apps. Your data will be automatically deleted from Treningsklubben.

• Export data: Go to Profile → Data Section → Export Data to download all your information as JSON.
• Delete account: Go to Profile → Data Section → Delete Account. All data is permanently removed.
• Read our privacy policy for more information.

• Activities not showing: Check that the Strava connection is active on the profile page. Try a manual sync.
• Connection errors: Disconnect and reconnect. Make sure you approve all permissions on Strava.
• App not loading: Try reloading the page. Clear your browser cache if the problem persists.